ITEMS OF WORK ALLOCATED
- Receiving of all Public Grievances related to the Ministry of Labour and Employment (MOLE) on CPGRAMS Portal and in offline mode (physically).
- Checking and Forwarding these grievances to the concerned Section/ Office/organization etc. for redressal & disposal.
- Coordination work on public grievances.
- RTI applications and other related matters on Public Grievances.
- Incidental works related to Grievance Redressal in respect of the Ministry.
- Any other matter or work related to Public Grievances as assigned by competent authority/senior officers from time to time
OTHER INFORMATION
Name of Section/unit | Public Grievance Cell (PG Cell) |
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Address | Room No. 336, ‘C’ Wing, Tel. 23473241, Auto/PABX No. 2241 |
OFFICERS IN CHANNEL (AS ON 15.06.2021) | |
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Shri R.K. Chopra | Section Officer |
Shri R.S. Meena | Under Secretary |
Shri V. Srikanth | Director & Nodal PGO |
Shri Nagesh Kumar Singh | DDG & overall in-charge and Nodal Appellate Authority of PG matters / PG Cell Division in the Ministry |
Section’s Email address | pgcell-labour[at]nic[dot]in |
ORGANISATION CHART/CHANNEL OF SUBMISSION OR WOK FLOW
Section Officer (PG Cell) -> Under Secretary (PG) -> Director (PG) & Nodal PGO -> DDG -> Addl. Secretary (L&E) -> Secretary(L&E)