ITEMS OF WORK ALLOCATED
- Receiving of all Public Grievances related to the Ministry of Labour and Employment (MOLE) on CPGRAMS Portal and in offline mode (physically).
- Checking and Forwarding these grievances to the concerned Section/ Office/organization etc. for redressal & disposal.
- Coordination work on public grievances.
- RTI applications and other related matters on Public Grievances.
- Incidental works related to Grievance Redressal in respect of the Ministry.
- Any other matter or work related to Public Grievances as assigned by competent authority/senior officers from time to time
|Name of Section/unit||Public Grievance Cell (PG Cell)|
Room No. 336, ‘C’ Wing,
Tel. 23473241, Auto/PABX No. 2241
OFFICERS IN CHANNEL (AS ON 15.06.2021)
|Shri R.K. Chopra||Section Officer|
|Shri R.S. Meena||Under Secretary|
|Shri V. Srikanth||Director & Nodal PGO|
|Shri Nagesh Kumar Singh||DDG & overall in-charge and Nodal Appellate Authority of PG matters / PG Cell Division in the Ministry|
|Section’s Email address||pgcell-labour[at]nic[dot]in|
ORGAINSATION CHART/CHANNEL OF SUBMISSION OR WOK FLOW
Section Officer (PG Cell) -> Under Secretary (PG) -> Director (PG) & Nodal PGO -> DDG -> Addl. Secretary (L&E) -> Secretary(L&E)