Page 100 - Handbook on Convergence of Service

Handbook on Convergence: Ministry of Labour and Employment

g) The respective Officer should visit their assigned State/ UT at least once in
a Quarter
V. Forms/ Templates to be used
Performance checklist

S. Organisation Checkpoints Remarks/
No. Performance
1. All field 1. Neatness and cleanliness of the
offices of premises
MoLE 2. Display of schemes/ initiatives
of MoLE and its organisations,
including in regional languages
3. Number and frequency of
meetings of heads of organisations
located in the area of visit held
4. Common issues emerged from
such meetings and resolved.
5. Implementation of e-Office and
digitisation
2. EPFO 1. Claim pendency - >20 days w.r.t. to
claims received
2. Grievances above 10 days
3. Any innovation done by office
4. Whether software is working
smoothly
5. Number of pendency of settlement
claims
3. ESIC 1. OPD attendance and bed
occupancy
2. Sickness, Maternity & dependents
benefits – Claims Pending
3. Grievance Pending
4. DGE 1. Job placements
2. Market linkage for products made
in the DA centre.
3. Activities/ trainings organised in-
house at SC/ ST centre during the
month
4. Conditions of computers and
machinery being used for training.
5. DGFASLI 1. Trainings conducted

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