Page 97 - Handbook on Convergence of Service

Achieving Convergence through Collaboration and Joint Initiatives

d) Discussing actionable information arising from Inspection Reports or
visit reports: Participants should discuss actionable information arising
from their regular inspection reports or visit reports that may have
relevance for other verticals or actions emanating from inspections done
by the verticals in the previous/ current month. Sharing of such data and
analysis would be mutually beneficial to all verticals. These reports should
document observations, outcomes, challenges, and recommendations to
facilitate learning and accountability.

e) Planning Joint Training Programs at the Field Level: Joint training
programs should be planned to improve the skillset and knowledge of
participants from different verticals. These programs promote teamwork
and equip employees to handle complex tasks effectively. It needs to be
made sure that in case any trainings/ lectures/ conferences generic in
nature like administrative aspects, leadership, communication skills, etc.
are organised by any vertical, the same is attended by participants of all
other verticals. Before inviting any outside expert for talk/ discussion/
lecture, the availability of same within other verticals may be explored
during the Monthly meetings. The training calendar for the current and
next month should be finalised.
(Action: All concerned verticals)

f) Inviting other verticals in events/ functions: The events/ functions
planned to be held in coming months may be discussed during the monthly
meetings. The other verticals should be invited to these events/ functions
and as per the requirement, necessary infrastructure may also be shared
for the events. DTNBWED will be responsible for mobilising beneficiaries
for these events. EPFO will invite all verticals for its regular ‘Nidhi aapke
nikat’ meetings as feasible. Such events can also be planned at construction
sites to enable convergence for worker welfare across verticals.
(Action: EPFO, DTNBWED and All verticals)
g) Planning Actionable Work for the Benefit of Unorganised Workers:
The participating verticals should collectively plan actionable work that
benefits unorganised workers. This may include organising awareness
campaigns, skill development programs and welfare initiatives. Such
activities should be convened with participation from all verticals. The
DTNBWED, wherever available, may take lead in organising the same. In
absence of DTNBWED, EPFO/ ESIC/ CLC (in the same order) may take the
lead.
(Action: DTNBWED, EPFO, ESIC, CLC and other verticals)
h) Creating and updating a Common Group: Establishing a common
group of Senior Officers of all participating verticals will enable instant
communication, updates, and coordination for monthly meetings, joint

79