Page 99 - Handbook on Convergence of Service
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Achieving Convergence through Collaboration and Joint Initiatives



                5.3  SOP-3:  SOP  for  Tours  by  the  officers  of  Ministry/  Bureau
                      Heads

               I.    Purpose & introduction
               This SOP is for Officers at the level of JS and above from Ministry proceeding on
               tour. Effort must be taken to communicate to all verticals about the impending
               tour. Ministry has already issued detailed guidelines for inspections by Ministry
               officers.  The  guidelines  may  be  scrupulously  followed  by  Ministry  officers
               visiting the State/ UT assigned to them.

               II.   Scope
               It applies only to all verticals of the Ministry.

               III.   Responsibilities
               •     The touring Officer shall communicate the tour program to all verticals
                     including subordinate/ attached/ autonomous bodies of the Ministry.
               •     Necessary  information  about  offices  in  the  State  including  that  specific
                     location  shall  be  provided  by  the  respective  Nodal  officers  of  each
                     vertical.
               •     The local contact persons of each vertical shall be provided by the Nodal
                     Officer.
               •     The  State/  UT  matrix  for  JS  and  above  level  officers  will  be  prescribed
                     separately.
               IV.   Specific Procedure
               a)    The  touring  Officer  shall  visit  maximum  number  of  offices  as  feasible
                     during the tour and have a joint meetings of all verticals to review their
                     performance on certain standard parameters.
               b)    The  touring  Officer  should  also  meet  the  State  Labour  Secretary    and
                     discuss matters of pending issues relating to MoLE verticals in the State
                     including, allotment of land etc
               c)    While visiting the various offices, Officers of all verticals should accompany
                     the touring Officer.
               d)    Effort should be made to discuss good examples of coordination between
                     verticals.
               e)    The  respective  verticals  would  take  cognizance  of  any  suggestions  for
                     improvement or action etc in the tour report and take suitable remedial
                     action.

               f)    The remedial action would be communicated by the nodal officer to the JS
                     or above Officer during his next visit, if any, for review.


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