Page 95 - Handbook on Convergence of Service
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Achieving Convergence through Collaboration and Joint Initiatives



                5.2  SOP-2: SOP for Monthly Cross-functional Team Meeting at
                      each State or UT

               i.    Purpose & Introduction
               Convergence Meeting
               The objective of the meetings would be to deliberate on all important issues of
               relevance to each Agency/Organization. Meetings play a pivotal role in fostering
               collaboration and convergence among verticals. It has been realised that there is
               lack of awareness/ exchange of updates among the verticals of MoLE with regard
               to new initiatives taken/ launch of new schemes/ benefits/ process changes etc that
               may be relevant for the others to know or to receive formal/ informal feedback/
               complaints from others.

               II.   Scope
               It applies to all verticals including its subordinate/ attached/ autonomous bodies
               of the Ministry.

               III.   Responsibilities
                     •     Monthly meetings of each State/ UT will be held at different offices of
                           the Ministry on rotation basis at each State or UT. The first meeting
                           will be convened by EPFO. If EPFO is not present in that State ESIC
                           will convene the meeting. For meetings following will be order of
                           rotation of different offices of the Ministry

                           o     EPFO
                           o     ESIC

                           o     CLC
                           o     DGLW
                           o     DTNBWED*
                           o     DG-FASLI*
                           o     DGMS*
                           o     NCSC -DA or NCSC -SC/ ST*
               (* If office is present and feasible)

               •     All verticals of MoLE will be invited/ represented in this meetings. If any
                     vertical is located anywhere other than the State/ UT capital then the senior
                     most officer of the concerned vertical in the State/ UT will be invited.
               •     The Chair will rotate and the Officer/Head of Office of the Organization
                     convening the meeting will also be the Informal Chair. The seniority of
                     the different officers should not come in the way of attending meetings.



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