Page 93 - Handbook on Convergence of Service

Achieving Convergence through Collaboration and Joint Initiatives

5
Chapter

Achieving Convergence through

Collaboration and Joint Initiatives

In today’s dynamic and interconnected world, achieving convergence among
various verticals at field level is crucial for effective governance and streamlined
operations. Convergence in the present context refers to the process of integrating
efforts, knowledge, and resources of different field offices of MoL&E to achieve
common goals and objectives. This chapter outlines the Standard Operating
Procedures (SOPs) for achieving convergence at the field level through regular
monthly meetings, joint tours, and collaborative efforts among verticals. The
SOPs will cover key aspects such as planning, discussions, joint activities, and
extensions for both organised and unorganised workers.

The Ministry had organized a brainstorming workshop during 16-17 May 2023 at
the V.V. Giri National Labour Institute to develop an Action Plan for Convergence.
The workshop was attended by fifty officers from different verticals of the
Ministry including ESIC, EPFO, DGLW, CLC, DTNBWED, DGFASLI, VVGNLI,
DGMS, LB and DGE. After detailed deliberations, the workshop culminated
in preparation of an action plan for promoting convergence, developed by the
officers nominated from different verticals.

The proposed action plan presented at the workshop was a step in the direction
of bringing about seamless integration and coordination of services and
resources across different verticals and organizations for promoting labour
welfare. The concept of convergence through Standard Operating Procedures
(SOPs) is rooted in the idea of creating a seamless and efficient network of our
various organizations and services. It is about breaking down silos and working
together to achieve a common goal: to provide our citizens with the best possible
assistance and support. These organizations often work in isolation, resulting in
complexities and duplications of effort. Moreover, we may be able to use strength
of one organization to facilitate solutions to the issues of other organization.

The genesis of the Standard Operating Procedures (SOPs) presented in the
chapter for achieving convergence at the field level through collaborative efforts
amongst verticals had its roots in this workshop and the extensive deliberations.
The SOPs will cover key aspects such as planning, discussions, joint activities and
outreach events for both organized and unorganized workers. By implementing
SOPs, we can aim to streamline these processes and provide a one-stop solution
for our citizens.

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